Last Updated: June 13, 2025
Welcome to The Bounce Co. ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, thebounceco.com.au (the "Site"), and the services offered through the Site, including but not limited to trampoline fitness class bookings, memberships, and class pass purchases (collectively, the "Services").
By accessing or using our Site and Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site or Services.
1. Acceptance of Terms
By creating an account, purchasing a Service, or otherwise using the Site, you affirm that you are of legal age to enter into these Terms, or, if you are not, that you have obtained parental or guardian consent to enter into these Terms.
2. User Accounts
To access certain features of the Site and Services, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during the registration process.
- Maintain and promptly update your account information.
- Maintain the security of your password and accept all risks of unauthorized access to your account.
- Notify us immediately if you discover or otherwise suspect any security breaches.
3. Services and Payments
a. Class Bookings, Memberships, and Class Passes
We offer various options for accessing our fitness classes, including single bookings, memberships, and class passes. Specific terms, conditions, and pricing for these options are detailed on the relevant pages of our Site and are incorporated into these Terms by reference.
b. Payment Terms
All payments are processed through our third-party payment processor (e.g., Stripe). By providing payment information, you represent and warrant that you are authorized to use the designated payment method. You authorize us (through our payment processor) to charge your payment method for the total amount of your purchase, including any applicable taxes and fees.
c. Recurring Billing (Memberships)
If you purchase a membership, it may involve recurring billing. You will be charged automatically at the interval specified during your purchase until you cancel your membership according to our cancellation policy.
4. Cancellations, Refunds, and Rescheduling
Our policies regarding cancellations, refunds, and rescheduling for classes, class passes, and memberships are outlined on our Site [e.g., on a dedicated FAQ page or within the booking flow]. Please review these policies carefully.
Generally, [Placeholder: e.g., class bookings must be cancelled at least X hours in advance to receive a credit. Memberships may have a minimum commitment period. Class passes are non-refundable once purchased but may be transferable under certain conditions.]
5. Intellectual Property Rights
All content on the Site, including text, graphics, logos, images, videos, and software, is the property of The Bounce Co. or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on the Site without our express written permission.
6. User Conduct and Acceptable Use
You agree not to use the Site or Services to:
- Violate any applicable laws or regulations.
- Infringe upon or violate our intellectual property rights or the rights of others.
- Engage in any fraudulent, abusive, or otherwise illegal activity.
- Transmit any viruses, worms, or other malicious code.
- Interfere with or disrupt the integrity or performance of the Site or Services.
You are also expected to adhere to any studio rules and etiquette when attending classes. Failure to do so may result in suspension or termination of your access to our Services.
7. Disclaimers of Liability
The Site and Services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation of the Site or Services, or the information, content, materials, or products included therein.
Physical exercise, including trampoline fitness, involves inherent risks of injury. By participating in our classes, you acknowledge and assume these risks. We recommend consulting with your physician before starting any new exercise program.
8. Limitation of Liability
To the fullest extent permitted by applicable law, The Bounce Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Services; (b) any conduct or content of any third party on the Services; (c) any content obtained from the Services; or (d) unauthorized access, use, or alteration of your transmissions or content.
9. Indemnification
You agree to indemnify, defend, and hold harmless The Bounce Co., its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that they may incur as a result of or arising from your (or anyone using your account's) violation of these Terms.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country, e.g., Western Australia, Australia], without regard to its conflict of law principles.
Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by [Specify dispute resolution mechanism, e.g., arbitration in Morley, WA, or through small claims court, if applicable].
11. Changes to Terms
We reserve the right to modify these Terms at any time. If we make changes, we will post the revised Terms on the Site and update the "Last Updated" date. Your continued use of the Site or Services after the revised Terms have been posted will constitute your acceptance of the changes.
12. Contact Information
If you have any questions about these Terms, please contact us at:
The Bounce Co.
Studio 1 Pilates Studio - 6/85 Broun Ave, MORLEY WA 6062
Email: hello@thebounceco.com.au